Controller
VAOO CONSULTANCY SERVICES, S. DE R.L. DE C.V., operating as VAOO, is the controller for personal data collected through this website, email, WhatsApp, scheduling flows, social channels, and commercial conversations. This English page is an informational summary; the Spanish notice controls.
For privacy requests, contact [email protected] with the subject "Personal data / ARCO rights".
Personal data we may process
We process data reasonably necessary to respond to inquiries, evaluate projects, and provide technology services.
- Identity and contact data: name, email, phone, company, role, and city or country.
- Project context: technical needs, documentation, estimated budget, scope, integrations, and communication preferences.
- Scheduling and communications: availability, time zone, messages, follow-up history, and data from tools such as Cal.com.
- Technical data: pages visited, browser, device, language, date, time, approximate IP, and analytics events when analytics cookies are accepted.
Sensitive data
VAOO does not intentionally request sensitive personal data through the website. If voluntarily shared, we will process it only when indispensable for the requested purpose or ask that it be omitted, replaced, or deleted.
Primary purposes
- Responding to information, quote, diagnostic, or support requests.
- Scheduling, confirming, and following up on calls or meetings.
- Analyzing technical feasibility, preparing proposals, and delivering consulting, software, AI, automation, analytics, or engineering services.
- Managing contractual relationships, billing, compliance, security, business continuity, and customer care.
Secondary purposes
We may use contact and technical data to improve the site, measure interest in our services, send reasonable commercial follow-up, and prepare VAOO communications. You may opt out by contacting our privacy email.
Processors and transfers
To operate the site and respond to inquiries, we may use hosting, analytics, email, calendar, video call, messaging, cloud, security, CRM, automation, and AI providers. They may process data on VAOO's behalf or under their own policies when users interact directly with them.
The site may integrate or link to services such as Cal.com, WhatsApp, Instagram/Meta, Vercel, Cloudflare, and OpenAI services when a project requires it. We may also share data with legal or accounting advisors, or authorities when needed to meet obligations or defend rights.
ARCO rights and withdrawal
You may request access, rectification, cancellation, objection, withdrawal of consent, or limitation of use by emailing [email protected]. We may request minimal information to verify identity and locate the relevant relationship or request.
Changes to this notice
We may update this notice because of legal, technical, operational, or service changes. The current version will be published on this site with a last updated date.